Terms & Conditions

This website (“our website”) is owned operated by Our Songlines Pty Ltd ABN 23 635 908 664 (“us”).  Each reference in these terms of use to “our website” includes all materials that we make available to you on our website.

By using our website, you agree to comply with these terms of use.  Please check this page each time you use our website, as we may update these terms from time to time.

If you carry out any transaction through our website (such as by ordering goods or services through our website), that transaction may be subject to additional terms and conditions which you will be asked to read and accept at the relevant time.

Our Songlines Service

This website, and all of the services and other content provided through the (including any online ordering and payment services) are provided for your personal and non-commercial use only.

On this website we provide an online platform through which third party service providers may offer, market, sell or otherwise make available their products and services (“Third Party Services”) to you.  You may use the website to browse, order, reserve or purchase Third Party Services.  However, you acknowledge that each Third Party Service is provided by the relevant third party service provider, rather than by us.  Our role is strictly to act as an intermediary in order to connect you with the third parties who provide the Third Party Services (e.g. by providing information to those third parties on your behalf).  We are not responsible for the operation or supply of any Third Party Service.  Your use of each Third Party Service will be governed by separate terms and conditions made available by the relevant third party service provider, which you may be asked to accept before accessing the Third Party Service.

Your obligations

You must comply with any instructions we give you about how to use our website and must not do anything that interferes with or adversely affects the normal operation of the website (including the ability of other users to access or use the website).

You are responsible for ensuring the security of the systems and devices that you use to access our website, including through use of appropriate virus-checking and other security software.

Account details

You may need to register or open an account with us in order to access certain parts of our website.  In this case, we will issue you with a user name and password, or other appropriate log-in details for your account.  You are responsible for keeping your log-in details confidential so that they cannot be used without your permission.  You will be responsible for any use of our website by anyone using your log-in details.

Rights to suspend or terminate access

We may suspend, terminate or block your access to all or any part of our website at any time and without prior notice to you.

Intellectual property

All of the intellectual property rights in and to our website, belong to us and our licensors.  We may update and change the materials available on our website, including by removing materials, at any time in our discretion.

You may download or print sections of our website if needed for your own personal use, but otherwise you may not reproduce any part of our website without our express prior consent.  To the extent that our website contains functionality that allows you to access or download specific materials through our website, your use of that functionality and the downloaded materials may be subject to separate terms and conditions which you will be asked to read and accept at the relevant time.

Website links

Our website may contain links to other websites operated by third parties who are not associated with us, these links are provided for your information only.  We have no control over those websites or the services made available through them, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

You may provide a link to the home page of our website at, on any website you operate, as long as you do not suggest any form of association, approval or endorsement on our part without our express prior permission and you promptly delete the link at our request.

Except as set out in this clause, you may not link to our website.


While we will use reasonable care and skill in operating our website, we cannot promise that our website will always be available or completely free of faults or errors.

To the maximum extent permitted by law, except as expressly set out in these terms of use, we exclude:

  • all conditions, representations, warranties and statutory guarantees, whether express or implied, in relation to our website; and
  • any liability (whether in contract, tort (including negligence), or otherwise) for any indirect or consequential loss, damage or expense incurred by you or any other user in connection with our website.

To the extent we are unable by law to exclude any implied condition, representation, warranty or statutory guarantee in relation to the provision of goods or services through our website, we limit our liability for a breach to the re-supply of those goods or services, or payment for such re-supply.


We will manage any personal information that we collect through our website in accordance with our Privacy Policy, which you can access at https://oursonglines.com/privacy-policy/.

Governing law

These terms of use are governed by the laws in force in Victoria, Australia, and will be subject to the exclusive jurisdiction of the courts in that place.